How Cloud-based phone systems work (VoIP)
There are many acronyms like VOIP, voice over internet protocol. This simply means all of your phone calls will be sent and received over your business internet connection. The voice calls are given priority over data in order to ensure quality, which is the job of your router. It is, therefore, essential to have an internet connection that is robust and fast.
Having your phone system based off premise, in the Cloud, allows your business to take advantage of a very large suite of features that is included in one low monthly subscription price. Now your business can access and utilize these incredible tools through a simple log- in process and your employees can be set up to be notified of a customers’ call via email, text message or forwarded call to their mobile phone. Ring Central provides a Mobile APP that will only give out the main business phone number on caller ID instead of the cell number of employees.